Our Warranty Process

After the completed claim form and the damaged merchandise have been submitted:

  • If merchandise is covered under warranty, we will replace the warranted merchandise with the same make and model whenever possible.
  • If the item is not available, you will receive a credit that can be used to purchase a replacement item.
  • The credit will be available by calling our toll free order line at 1-888-557-0551. The credit will be under the same customer information that it was originally ordered under.
  • The credit can be applied to any future order of any merchandise of your choice.
If the merchandise is NOT covered under warranty:
  • Pro Board Shop will call and inform you that the Manufacturer did not cover your item.
  • At your request, Pro Board Shop will return your merchandise to you via Fed Ex.
FEATURED BRANDS
Burton GNU Airblaster K2 Roxy Libtech Capita The North Face Salomon Union DC Flow Grenade Patagonia Mountain Hardwear Ride Dakine Vans
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